How quickly will my order be delivered?

In-stock products are delivered on average within 1–2 business days. Pre-order products have an average delivery time of 5–15 business days. We’ll keep you updated on the progress of your order. No worries!

Are the products authentic?

Yes, all products we sell are inspected and 100% authentic.

What is your return policy?

All orders come with a 14-day return policy. You can find more detailed return terms [ here ].

How do I choose the right size?

Each product page includes a size chart to help you choose the right size. If you’re unsure, contact our customer service, we’re happy to help!

ASICS Gel-Kayano 14 JJJJound Silver White (1201A457-100)

We offer a pre-order service for all shoes that are not currently in stock. This means you can order the exact pair you’re looking for from us, even if it’s not immediately available in our warehouse.

When you place a pre-order, we will source and order the shoes from our trusted supplier network across Europe – just for you! There are no hidden fees, so you can shop with confidence.

The average delivery time for pre-orders is 5–15 business days. Sizes available for pre-order are shown on the product page under the label Pre-order.

If the shoes you want are not listed in our online store, feel free to contact us via email or Instagram, and we’ll help you find the exact pair you’re looking for!

Terms:

Cannot be canceled once we have sourced the shoes you ordered.

10% return fee. However, you can choose to receive your refund as a gift card to use in our online store – in this case, the 10% return fee will not be applied.