Contact information

Our customer service works by email, and we usually reply within 1–3 business days.

Company

Sneak Oy · Business ID 3372005-5 · Hermannin Rantatie 10, 00580 Helsinki, Finland

Orders, returns and claims

Questions about orders, returns, exchanges, claims and invoicing are handled fastest by email:

contact@sneak.fi

You can also make a return or exchange at https://sneak.fi/pages/palautus.

Include your order number so we can handle your request as quickly as possible.

We handle cancellations, returns and claims whichever channel you use. We let you know how your request is progressing and when to expect an answer.

General questions

You can also ask about products and availability on Instagram: @sneak.fi

Phone

We don't have a customer service phone line. Numbers found online or on parcel sender details belong to our warehouse or staff, so please contact us by email (contact@sneak.fi).